Contact us

If there's any questions you might have about the products, shipping, refunds etc. feel free to write to us.

We are happy to help you out.

FAQ's

What size are the models?

It depend on what scale you order:

Our cars are available in 1:24 scale which usually means, that the models size is:

21*9*6 cm (length*width*height)

These are average values, the actual size can vary model by model, because of the actual cars's proportions.

What happens if I get a damaged product?

If there's any problem with the shipping, product or the package please contact us at info@wagnermodelcars.com.

For further information please check our returns policy.

How to get a refund?

To get a refund you need to contact us at info@wagnermodelcars.com. Please make sure you have proof of purchase.

For further information please check our returns policy.

How to get discounts on orders?

We'll give discounts to our email subscribers, post it on socials, or our pages.

Follow us to never miss out on discounts.

Do you ship to all the countries?

No. We only ship, to Eu, Uk, and US residents. But we are planning to expand to other countries so follow us to stay up to date.

How long are shipping times?

Shipping times vary based on the location where you're ordering from.

It takes usually around 1-2 days to process your order, and around 5-20 business days for the shipping.

Please note that shipping times to the US may take longer due to newly imposed tariffs on imported goods.